Returns & Exchanges
We want you to feel completely cozy with your purchase; if you are not satisfied with your Lola Blanket, we offer a 30-day return window for items in their original, unwashed condition. Our hassle-free process ensures that finding your perfect comfort level is as stress-free as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back or exchange.
- 2.Print Your Shipping Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
- 3.Package Your Blanket
Place the blanket in its original packaging if possible, attach the shipping label securely to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned item, we will issue a refund to your original payment method or process your exchange within 5-7 business days.